Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our November 2017 winners:
Amanda Fisher, business office manager at Hallmark Nursing Center in Denver, went above and beyond for a resident who kept falling. The facility had tried several different interventions with no success. Fisher noticed that the resident was receiving packages about once a month and that the falls were happening on the same days she received the packages. After inquiring, Fisher discovered that the packages were from the resident’s sister and contained a lot of chocolate. The resident was eating all the chocolate in one sitting and would have increased blood sugar. Although the resident did not have the sister’s phone number, Fisher used the return address from the box to send a letter to the sister. Fisher informed her of what was happening, and with the resident’s permission, the sister now sends the packages to the business office for Fisher to provide the candy to the resident more gradually. The resident has had a drastic decline in falls and increased communication with her sister.
Baron Japinoski, licensed practical nurse at Life Care Center of Cleveland, Tennessee, is a veteran who helped organize the facility’s Veterans Day program. He contacted a local ROTC unit to present and retire the flag and do a presentation of arms. He also made certificates for each resident veteran to honor them individually.
Yajeeda Morrow, certified nursing assistant at Life Care Center of Tucson, Arizona, took extra time to help a discharging patient pack his belongings. She was very careful to make sure that everything was packed to his liking. She had also brought the same patient out on the patio one evening so he could look at the stars.